• Manages project/team tasks and timelines with ability to work without direct supervision
• Effectively applies leadership/ownership throughout solution development life cycle
• Guide and coach the teams on leveraging PM/Agile practices and principles to deliver high quality products and services
• Provide IT solution design, delivery, & support expertise in modern Cloud, Web, Data, and DevOps technologies
• Lead customer planning sessions and drives requirements definition in close alignment with IT Scrum Master
• Analyze requirements, develop technical specifications, and perform solution gap analysis via Agile/Kanban methodology
• Evaluate and balance application change risk with business need for timely product enhancements
• Efficiently design, deliver, and release operational enhancements to address performance, stability, monitoring capabilities
• Develop & mature operational support knowledge base and playbook documentation to complement product solutions
• Identify and rapidly resolve issues to enable operations.
• Provide training guidance to team members and users as required.
• Develop and maintain effective customer relationships to maintain credibility and trust
• Partners with various stakeholders to define project scope and schedule
• Adapts to changing process requirements and communicates impact of changing requirements to all affected stakeholders
• Applies fit-for-purpose project management/agile process rigor and discipline to ensure successful project execution, effective stakeholder communication, and benefit realization
• Coordinates weekly releases and regularly meets with teams to manage status, milestones, risks, and issues in an Agile SDLC
• Ensure teams adhere to Agile values and principles and helps IT and business partners understand and comply to internal processes and practices
• Ensures adherence to all compliance requirements and identifies/coordinates key resources across teams to complete compliance activities
• Creates and manages project plans, roadmaps, resource allocations/needs, and assists leadership with budget related activities
• Identifies assumptions, dependencies and constraints potentially impacting successful project execution and delivery of business objectives
• Drives cross-functional decisions and provides consultation to leaders and key stakeholders based on business knowledge, domain expertise, and project management experience
• Leads team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.

EDCUCATION AND EXPERIENCE

Required:

• Bachelor s degree and 4-years of product or project development experience
• 3-years of project development experience on an Agile Team or equivalent combination of education and work experience

SKILLS AND ABILITIES

Required:

• Knowledge of an agile framework or method (i.e. Scrum, Kanban), and understanding of software development life cycle models as well as robust knowledge of traditional project management principles and practices
• Demonstrated experience facilitating meetings at multiple organizational levels
• Demonstrated ability to apply financial management principles to IT projects and manage IT release schedules
• Outstanding communication, facilitation, negotiation, and coaching skills
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
• Knowledge of agile frameworks or methods (e.g., Scrum, Kanban), and understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
• Proven ability to define and manage project management plans and roadmaps as well as Scrum techniques such as refinement, story splitting, estimation, velocity, and retrospection
• Planning and problem solving with product management and delivery teams

Technical Requirements:

• Microsoft Office application experience (Excel, Word, Visio, Teams, SharePoint)
• MS Project or equivalent project management tools
• Requirements management tools (Jira, Azure Dev Ops, etc.)

Preferred:

• Insurance and/or reinsurance industry knowledge
• Advanced knowledge of the Software Development Life Cycle
• Industry Certifications in Project Management (PMP), ITIL, or Agile Framework